We at Indoor Cycling On Demand take our users privacy very seriously and are committed to keeping any data shared protected and private. We generally do not collect any sensitive personal data and do not share any private data except for necessary business activities (payment processing) and do not sell or advertise your data. We also take reasonable strides to prevent collecting any data from anyone under the age of eighteen (18) as our services are intended to only be used by adults (see Terms and Conditions). By using our website and services and by submitting any personal data, you express than you are eighteen years of age or older and have read and agree to this Privacy Policy and the Terms and Conditions.
Who we are
We are Indoor Cycling On Demand, LLC. Our website address is: https://www.indoorcyclingondemand.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Any information submitted through a contact form is emailed to us. We keep a record of the emails for at least 30 days for customer service relations. Generally emails are deleted within 6 to 12 months unless desired to be retained for a specific business purpose.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We do use Google Analytics to help analyze our traffic and understand how users interact with the site including page views, class and video plays. The data is anonymized and aggregated to hide any personal identities. Users can opt-in or out of this tracking through the Cookie Notification. See the Google Analytics Privacy Policy for more details.
Who we share your data with
Easy Digital Downloads
We collect information about you during the checkout process on our store. This information may include, but is not limited to, your name, billing address, shipping address, email address, phone number, credit card/payment details and any other details that might be requested from you for the purpose of processing your orders.
Handling this data also allows us to:
- Send you important account/order/service information.
- Respond to your queries, refund requests, or complaints.
- Process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests.
- Set up and administer your account, provide technical and/or customer support, and to verify your identity.
Additionally we may also collect the following information:
- Location and traffic data (including IP address and browser type) if you place an order, or if we need to estimate taxes and shipping costs based on your location.
- Product pages visited and content viewed while your session is active.
- Your comments and product reviews if you choose to leave them on our website.
- Account email/password to allow you to access your account, if you have one.
- If you choose to create an account with us, your name, address, and email address, which will be used to populate the checkout for future orders.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
We are located in the United States with servers based in the United States. Visitor comments may be checked through an automated spam detection service.
Your contact information
Per the GDPR and as we do have members within the EU, our Data Protection Officer can be reached any method below to request additional information about your data or to request access to your data.
Mailing Address:
Indoor Cycling On Demand Data Protection Officer
P.O. Box 183
Windsor, CO 80550
Phone:
+1 970-480-7746
Email:
dpo@indoorcyclingondemand.com
Additional information
How we protect your data
All data is stored on encrypted servers and is transmitted over SSL encryption.
What data breach procedures we have in place
In the event of a breach, all impacted parties will be notified through the email listed in their profile within thirty (30) days.
What third parties we receive data from
None at this time.
What automated decision making and/or profiling we do with user data
None at this time.
Industry regulatory disclosure requirements
None at this time.
We reserve the right to update this Policy as legally required.
This Privacy Policy was last updated 20191027.